Scale - Careers

QC Supervisor

About Scale:

Scale is a tech-driven direct-to-consumer company that builds and deploys next-generation CPG brands in the beauty, health and wellness industries. Through our proprietary eCommerce and digital marketing engine, Scale transforms consumers’ end-to-end online shopping experience while increasing brand loyalty and retention. Scale’s growing portfolio of five brands and 100+ products helps hundreds of thousands of people live healthier lives.

About the job: 

The Quality Control Supervisor/Sr. QC Analyst is responsible for ensuring dietary supplement manufacturing, labeling, and packaging adheres to all FDA (current good manufacturing practices) cGMP requirements. Directs the activities as assigned for laboratory operations, quality control and assurance, product quality, and quality systems for Site Operations. Clearly communicates QA results, concerns, project status, corrective actions to the management. Responsible for auditing batch records for accuracy and required information. Ensure complaints are well managed, and trends in complaints/adverse events are understood and addressed as necessary. In-depth knowledge of standards, policies and procedures including NSF, FDA and international cGMP. Ensure product safety and quality during the production process and adherence to applicable regulations and procedures. Lead, develop and implement processes to ensure compliance with specifications and regulations.  Provide necessary interaction with regulatory authorities, audits, customers and prospects. Provide quality solutions to complex issues. Additional duties and special projects as required

Sample Responsibilities:

  • Manage competing priorities to meet departmental and organizational targets and timelines
  • Act as a technical resource for providing guidance to QA, QC and Regulatory staff, Operations, Production, Purchasing, Facilities and Maintenance, Product Development, Technical and Customer Service
  • Assist with creation of Specifications, SOPs, and/or Quality related documents
  • Assist with label creations/revisions, deviations or out of specifications, change controls, and customer complaints
  • Ensures consistent quality standards across multiple contract manufacturers and contract laboratories
  • Prepare and execute Quality Agreements with third parties responsible for cGMP manufacturing, testing, or distribution of products
  • Investigate product complaints  and manage to resolution
  • May lead cross-functional process improvements and lead continuous improvement initiatives for Quality and Regulatory Teams
  • Manage all major distributors (both national and international) quality or regulatory requests
  • Assist with internal audits and maintain records of third party certification(s)
  • Point of contact for all product or raw material inquiries and respond to technical quality concerns
  • Develop regulatory strategies to meet business objectives and ensure regulatory compliance
  • Assist with the operations of regulatory affairs and ensure labels and various business literature is FDA/FTC compliance


  •  Bachelor's degree in related field and 5+ years of Quality Control and/or Quality Assurance experience in a pharmaceutical, nutraceuticals, or food manufacturing organization
  •  Knowledge in Quality Regulatory Compliance, Document Control, lab operations,  testing guidelines and processes
  •  Excellent leadership, communication skills and attention to detail 
  •  Ability to work in a fast pace, high growth environment

Why You Should Join Scale:

We are passionate about harnessing technology to drive business results. We collect and process large amounts of data to inform business decisions on a daily basis. You will be working alongside experienced data analysts, while having regular interactions with business executives across our entire operations. This is a great opportunity to take the next step in your career.

What We Offer:

  • Fully Remote working positions
  • Monthly working from home stipend
  • Excellent Medical, Dental, Vision and Life Insurance
  • 401K 
  • Generous Paid Time Off program
  • Plus more!

If you are interested, please send your CV to